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Lyft launches on-demand delivery service for essential goods

(Reuters) — Lyft on Wednesday said it has launched a new on-demand delivery service to provide essential goods, including groceries, meals and medical supplies, to people in need during the coronavirus crisis. The U.S. company said the offer will also provide earning opportunities to drivers suffering from a near-total collapse …

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Improving Customer Service Using Artificial Intelligence

Customer experience is rising to become the top priority of many business companies nowadays. The expectations of these customers with the services provided by an organization are also growing with each passing moment. The need is to have a system that can guarantee improved customer satisfaction, which is where Artificial …

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